Shiprocket Sense

AI-powered API suite for RTO risk prediction, pincode serviceability, address quality, order risk, and product categorization

Product Info

What is Shiprocket Sense?

Shiprocket Sense is an advanced analytics and business intelligence API platform offering data-driven insights to e-commerce businesses. It helps sellers make smarter decisions using predictive analytics built on Shiprocket's logistics data.

Website: https://www.shiprocket.in/sense/

Sign up: https://console.shiprocket.in/login/

Available APIs

API	What it does
RTO Risk	Analyzes COD orders and predicts RTO risk along with RTO reason insights. Powered by Risk AI on 4.8 billion data points.
Pincode Lookup	Instantly converts pincodes to detailed location data — free to use.
Pincode Serviceability	Verifies delivery serviceability and provides EDD based on package specifics — free to use.
Address Quality	Analyzes address completeness, provides a quality score and risk assessment to reduce failed deliveries.
Address Confirm	Validates addresses by matching them against past delivery records.
Order Risk	Uses machine learning to analyze transaction history, customer behavior, and fraud patterns.
Product Category	Automatically categorizes products based on names, features, or descriptions.

Pricing (Per API Call)

API	1K–10K calls	10K–50K calls	50K+ calls
RTO Risk	Rs. 3/call	Rs. 2.75/call	Rs. 2.60/call
Pincode Lookup	Free	Free	Free
Pincode Serviceability	Free	Free	Free
Address Quality	Rs. 1.5/call	Rs. 1.40/call	Rs. 1.30/call
Address Confirm	Rs. 5/call	Rs. 4.90/call	Rs. 4.80/call
Order Risk	Rs. 4/call	Rs. 3.80/call	Rs. 3.60/call
Product Category	Rs. 0.5/call	Rs. 0.40/call	Rs. 0.30/call

Free Credits

1,000 free credits are provided on the 1st day of every month for testing.
Free credits expire at end of month.
After exhausting free credits, purchase additional credits from the billing section.

Credit System

Pay-as-you-use model. No hidden charges.
Recharge wallet from the Billing Dashboard on the Sense platform.
Track usage per product and date range on the Usage Dashboard.

Error Codes

Code	Meaning
200	Successful. Check `"success"` field — if `true`, data is in the `"data"` field.
401	Invalid credentials or token. Check Authorization header.
404	URL not found. Check the requested URL.
405	Invalid data or method. Check credentials and syntax.
422	Missing or invalid data. Check `"invalid_attributes"` in response.
500	Internal server error. Verify correct syntax.

Required Headers

Content-Type: application/json
Authorization: Basic {{token}}

API Required Parameters (Key Ones)

API	Key Required Parameters
RTO Risk	customer mobile, address, pincode, city, state, order total, COD flag (1/0), sales channel
Address Quality	address, pincode, city, state
Address Confirm	mobile number, address line 1, address line 2, pincode, city
Product Category	product name
Order Risk	customer mobile number

Dashboards Available

Usage Dashboard: Track API requests made, products used, total cost, product-wise usage metrics. Filter by app and date range.
Billing Dashboard: View wallet balance, expenses product-wise, total API hits, filter by date range.

Support

Contact Sense customer support via email or call — details available on the Sense platform help section.

How to Do on Seller Panel

Visit https://console.shiprocket.in/login/
Fill in: Name, Email, Mobile Number, Company Name, Password.
Enter OTP sent to registered mobile number.
Start using Sense APIs with 1,000 free credits.

Get API Key

Log into Sense account.
Go to the specific product page.
Click View Credentials button — API key and other credentials are displayed here.

Purchase API Credits

Go to the Billing section on https://www.shiprocket.in/sense/ to recharge.

Access API Documentation

Click Documentation tab on the respective API page for detailed endpoint, integration steps, and usage guidelines.

Request a Demo

Fill the interest form on https://www.shiprocket.in/sense/ — the team will reach out within 24 hours.

Was this page helpful?